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Privacy Policy

Last Updated: July 9, 2025

StudySphere (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website (www.studysphere.com), mobile applications, or related services (collectively, the “Site”) for the purpose of submitting websites or applications for approval or utilizing other features of our platform (the “Services”). By using the Site, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.

This Privacy Policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union and the California Consumer Privacy Act (CCPA) for California residents, where applicable. We encourage you to read this Privacy Policy carefully and contact us with any questions.

1. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use the Site, and information from third-party sources. The types of information we collect include:

1.1 Personal Information

Personal information is data that can be used to identify you, such as:

  • Contact Information: Name, email address, phone number, and mailing address provided during account registration or when submitting websites or applications for approval.
  • Account Information: Username, password, and other credentials used to access your StudySphere account.
  • Payment Information: Billing details, such as credit card numbers or other payment method information, if applicable, processed through third-party payment processors.
  • Submitted Content: Information included in websites or applications you submit for approval, which may contain personal information (e.g., metadata, user-generated content).
  • Communications: Information you provide when contacting us via email, support forms, or other channels.

1.2 Automatically Collected Information

When you interact with the Site, we may collect certain information automatically, including:

  • Usage Data: Pages visited, features used, time spent on the Site, and interactions with our Services.
  • Device Information: IP address, browser type, operating system, device type, and other technical information.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze Site performance, and deliver personalized content. You can manage cookie preferences through your browser settings.

1.3 Third-Party Information

We may receive information from third parties, such as:

  • Analytics Providers: Data about your interactions with the Site from services like Google Analytics.
  • Third-Party Services: Information from linked accounts or services (e.g., social media platforms) if you choose to connect them to StudySphere.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Services: To process website and application submissions, manage user accounts, and deliver the Services you request.
  • To Communicate with You: To respond to inquiries, provide customer support, and send updates about your account or the Services.
  • To Personalize Your Experience: To tailor content, recommendations, and features based on your preferences and usage patterns.
  • To Analyze and Enhance the Site: To monitor Site performance, conduct analytics, and improve functionality and user experience.
  • To Process Payments: To facilitate transactions through third-party payment processors, if applicable.
  • To Ensure Security: To detect and prevent fraud, unauthorized access, or other illegal activities.
  • To Comply with Legal Obligations: To meet regulatory requirements or respond to lawful requests from authorities.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

  • With Service Providers: We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, payment processing, or customer support. These providers are contractually obligated to protect your information.
  • With Business Partners: If you interact with third-party services linked through the Site, we may share limited information to facilitate those interactions.
  • For Legal Purposes: We may disclose information to comply with applicable laws, regulations, or legal processes, or to protect our rights, property, or safety.
  • In Business Transfers: If StudySphere undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to confidentiality obligations.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and collect usage data. Cookies are small text files stored on your device. We use:

  • Essential Cookies: Necessary for the Site to function properly.
  • Analytics Cookies: To understand how Users interact with the Site.
  • Preference Cookies: To remember your settings and preferences.
    You can disable cookies through your browser settings, but this may affect the functionality of the Site. For more information, see our Cookie Policy (available upon request).

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to legal obligations.
  • Restriction: Request that we restrict the processing of your information in certain circumstances.
  • Data Portability: Request a copy of your information in a structured, machine-readable format.
  • Objection: Object to the processing of your information for certain purposes, such as direct marketing.
  • Withdraw Consent: Withdraw consent for processing where consent is the legal basis.

To exercise these rights, contact us at privacy@studysphere.com. We will respond within the timeframes required by applicable law (e.g., 30 days under GDPR, 45 days under CCPA).

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption, access controls, and secure servers. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. For example:

  • Account information is retained while your account is active and for a reasonable period thereafter.
  • Usage data is retained for analytics purposes, typically for up to 24 months.
  • Submitted content (e.g., websites or applications) is retained as needed to provide the Services or comply with legal requirements.

8. International Data Transfers

StudySphere is based in the United States, and your information may be processed or stored in the U.S. or other countries. We comply with applicable data protection laws when transferring information internationally, including using standard contractual clauses for transfers to countries without adequate data protection frameworks.

9. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing personal information.

10. Children’s Privacy

The Site is not intended for individuals under the age of 13 (or 16 in certain jurisdictions, such as the EU). We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it promptly.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the CCPA, including:

  • The right to know what personal information we collect, use, or disclose.
  • The right to request deletion of your personal information.
  • The right to opt out of the sale of your personal information (note: we do not sell personal information).
  • The right to non-discrimination for exercising your CCPA rights.

To exercise these rights, contact us at privacy@studysphere.com or through our designated CCPA request form.

12. EU and UK GDPR Compliance

For users in the European Economic Area (EEA) or the United Kingdom, we process your personal information under the following legal bases:

  • Consent: For certain processing activities, such as marketing communications.
  • Contract: To provide the Services you request, such as processing website submissions.
  • Legitimate Interests: For purposes like improving the Site or ensuring security.
  • Legal Obligation: To comply with applicable laws.

Our Data Protection Officer can be reached at privacy@studysphere.com.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on the Site or sending an email to the address associated with your account. Your continued use of the Site after such changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
StudySphere
Email: privacy@studysphere.com
Address: [Insert Registered Address]
Phone: [Insert Phone Number]

For EU/UK users, you may also contact our Data Protection Officer at the above email address. If you are not satisfied with our response, you have the right to lodge a complaint with a supervisory authority (e.g., the Information Commissioner’s Office in the UK or your local data protection authority in the EU).

15. Your Choices

You can control how we use your information by:

  • Managing cookie preferences through your browser.
  • Unsubscribing from marketing communications via the link in our emails.
  • Updating or deleting your account through the Site’s settings.
  • Contacting us to exercise your data protection rights.

By using StudySphere, you acknowledge that you have read and understood this Privacy Policy and consent to our data practices as described.